For any company in the pharmaceutical industry, data privacy is not just a requirement—it’s the foundation of the business. Marketing strategies, unique databases, visit plans, CLM materials—all of this constitutes valuable trade secrets. That’s why the protection of personal data and commercial information is the #1 priority for Proxima Research International.
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Compliance with International Standards
Important: Proxima Research International has passed an independent audit and confirmed its compliance with international standards in the field of data protection.
Following the audit, the company received two key certifications:
- ISO/IEC 27001 — for implementing and maintaining an Information Security Management System;
- ISO/IEC 27701 — for reliable handling of personal data in accordance with GDPR principles.
Obtaining these certifications confirms our commitment to the best global practices in ensuring information security and protecting confidential data.
For pharmaceutical companies, this is official confirmation that our cloud-based Proxima Cloud CRM is designed with the highest requirements for data security in CRM systems.
What does the ISO/IEC 27001 certificate give our clients and partners?
ISO/IEC 27001 certification means that our company has implemented and effectively operates an Information Security Management System (ISMS) that helps to:
- securely protect confidential data — from financial information to intellectual property and client details, including your databases, visit plans, and marketing strategies stored in the cloud CRM;
- guarantee a secure and transparent exchange of information with partners and customers;
- meet the requirements of international cybersecurity standards;
- minimize the risks of leaks, incidents, and downtime related to the IT infrastructure;
- ensure cloud security, as our platform is built on the reliable AWS infrastructure;
- demonstrate a high level of responsibility and process maturity, which is especially important when working with international companies.
ISO certificates confirm not just the security of the company as a whole, but specifically the security of the development, implementation, and technical support processes for our cloud software.
We position Proxima Cloud CRM as the benchmark for a secure cloud platform for the pharma industry.
Benefits of ISO/IEC 27701 Certification
The additional certification under ISO/IEC 27701 is a crucial confirmation that our company not only protects data but also correctly manages personal information in accordance with global requirements, including GDPR.
Thanks to this:
- a high level of trust in personal data processing is established;
- zones of responsibility are clearly distributed among employees and contractors;
- each party—both internal and external—operates under a unified set of information protection rules;
- legal and technical interactions with international partners, especially from the EU, are simplified;
- the corporate reputation is strengthened, and new opportunities for cooperation in the global market are opened.
For pharmaceutical companies that work with the personal data of doctors, medical representatives, and patients, GDPR compliance in a CRM is critically important.
Our Comprehensive Approach to Information Security
Certification is just one part of our strategy.
We offer a secure cloud CRM protected on multiple levels:
- Leading Infrastructure: We use Amazon Web Services (AWS), which guarantees the highest level of reliability and ensures data protection in the AWS cloud.
- Proactive Control: We annually undergo independent penetration and vulnerability testing to identify and eliminate potential threats before they arise.
- Turnkey Solutions and CRM Implementation: We offer not just a secure platform but also full support: from consultation to individual CRM system implementation.
We will continue to improve our approaches to data management and cybersecurity to meet the most current demands of the time and new technological challenges.
Thank you for your trust. We are confident that a high standard of information security is a solid foundation for productive and long-term partnership.
See the reliability of Proxima Cloud CRM in practice!
Try our cloud CRM for pharma today. Request a free demo and experience all the benefits of a secure ecosystem.
