Why ISO Certification Matters For CRM?
High security standards are not a formality. In the pharmaceutical industry, trust starts with strong data protection.
That’s why the Proxima Research International team consistently upholds the highest global standards — successfully completing another official recertification this year.
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The international certification body Baltum Bureau (BCERT) has confirmed that Proxima Cloud CRM complies with the requirements of ISO/IEC 27001:2022 and ISO/IEC 27701:2019.
The new certificates are valid from November 7, 2025 to November 6, 2028, reaffirming our commitment to reliability, transparency, and continuous improvement.
ISO/IEC 27001:2022 — A New Standard For Information Security
The ISO/IEC 27001:2022 standard defines the framework for an Information Security Management System (ISMS) — how a company protects data, manages risks, and prevents incidents.
For Proxima Cloud CRM users, this means:
- all processes are built in line with global cybersecurity best practices;
- data on healthcare professionals, visit plans, and CLM materials is securely stored;
- our cloud infrastructure, powered by Amazon Web Services (AWS), ensures both physical and digital protection;
- our internal security policies are continuously updated and validated through annual independent audits.
The certification covers the full lifecycle of development, implementation, technical support, and data management across CRM, ERP, and other business applications.
ISO/IEC 27701:2019 — Privacy Management At A Global Standard
Beyond information security, privacy protection is equally essential.
That’s why we also maintain certification under ISO/IEC 27701:2019, which governs the management of personal data according to internationally recognized privacy principles.
This certification confirms that:
- we precisely control who accesses and processes personal data;
- our processes are transparent and compliant with international data privacy requirements;
- our policies align with global data protection best practices;
- collaboration with international partners is secure, consistent, and trusted.
A Multi-Layered Approach To Security
For us, certification is not a checkbox — it’s part of our company culture.
We’ve built a multi-layered security ecosystem designed to safeguard every aspect of client data:
- AWS Infrastructure — a reliable foundation for data storage and processing.
- Annual Penetration Tests And Vulnerability Assessments — to proactively identify and eliminate potential risks.
- Continuous Monitoring and automated threat detection.
- Ongoing Employee Training and strict access control policies.
This ensures that Proxima Cloud CRM remains one of the most secure cloud-based platforms in the pharmaceutical sector.
Security Proven In Practice
The renewed certification demonstrates that Proxima Research International:
- operates in full compliance with the latest ISO/IEC 27001:2022 requirements;
- upholds a privacy management framework aligned with ISO/IEC 27701:2019;
- undergoes annual independent audits;
- provides multi-level data protection within its AWS-based CRM platform.
Try A Secure CRM For Your Business!
Proxima Cloud CRM is built for those who value not only functionality, but also peace of mind when it comes to data protection. Find out if this secure CRM fits your company — Request a free demo and discover how security and simplicity can go hand in hand.
